APARTMENT REVIEWS IN Vancouver

The staff...Angela, Megan, and Albert...are all very helpful. Any questions we have had they have taken care to get us the info to resolve issues. If there is no avenue out they help with suggestions to cope...great staff!

I've lived here for a few years and I'm super impressed by Albert, one of the maintenance crew. We put in a work request and he was on site a couple hours later. He was quick, professional, and super friendly. Thank you, Albert!

The application process with Passage Apartments was absolutely FANTASTIC. In my case, I was moving from out of state, and had been in contact with several different apartments over the course of 2-3 weeks prior. Let me tell you; none of them compared even somewhat to the level of efficiency, quality, and care in the service that I received from Passage Apartments. I called first thing in the morning at around 9:15 am, and Angela picked up the phone immediately, taking over 20 minutes to explain the entire application process from start to finish in an extremely clear and concise manner, whilst also answering any and all questions that I had efficiently and effectively. Through the rest of the day, Angela guided me and my Fiancé in filling out the application and paying the initial deposit, answering the phone any time we had a question, and being able to immediately respond with answers and solutions to move through the process. As a result, we went from initially contacting the apartment, to an approved application with the initial hold deposit complete in just ONE DAY. I can honestly say in my years of living in apartments that I have never seen anyone or any establishment react this quickly and effectively, and that Passage Apartment's service is unparalleled. Would recommend 10/10. Excellent company with excellent people.

This is a great community with friendly staff!!

Very pleasant move in experience. Staff are very friendly and helpful

My company provides a security service for Passage. Very peaceful community. Angela (Property Manager) and the rest of her team really have it together. I can tell they really care about the residents. Part of my job is to visit the customer and see how things are going. Going to Passage is one that I look forward to.

Passage has been stepping it up in the last several months. Good renovations, a maintenance man that serves great quality, improved amount of cleaning/pressure washing, and better control of trash management. The management has done noticeable improvement. Good work overall.

The ladies in the leasing office are very kind thorough, patient, understanding. I have had some difficult circumstances when moving in and after move in. The maintenance man is so kind hhelpful. Thank you to all of you in the Passage team!